acc67's Privacy Policy

acc67 is a trusted and secure online gaming platform for users in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities. This privacy policy explains what information acc67 collects from you, why it is collected, how it is used, and what steps we take to protect your data.

By using the acc67 website or creating an account, you fully accept the terms of this privacy policy. If you have any questions or concerns about any part of this policy, please contact our support team.

acc67 collects the following types of information to improve your platform experience and ensure secure service:

1.1 Registration Information

When you create an account on acc67, we collect your name, mobile number, email address, and date of birth. This information is required for account verification, age confirmation (for users aged 21 and above only), and to keep your identity secure.

1.2 Financial Transaction Information

During deposits and withdrawals, we record information related to the payment method used. acc67 processes transactions via bKash, Nagad, Rocket, Upay, and bank transfer. Mobile banking PINs or bank passwords are never stored by acc67.

1.3 Usage and Activity Information

Technical information such as which games you play on the platform, how long you play, when you log in, and which device you access from is collected automatically. This is used to personalise your experience and maintain system security.

1.4 Cookies and Similar Technologies

The acc67 website uses cookies to manage sessions, remember user preferences, and monitor site performance. You can control cookies by changing your browser settings, though some functionality may become limited.

acc67 uses your information only for the following specific purposes:

• Creating, verifying, and securing accounts, and managing the login process.
• Processing deposits and withdrawals without interruption.
• Correctly crediting bonuses, promotions, and VIP rewards to your account.
• Providing customer support — resolving your issues via live chat and email.
• Preventing fraud, money laundering, and other illegal activities.
• Improving the platform's technology and refining the user experience.
• Fulfilling legal obligations and meeting regulatory requirements.
• Providing responsible gaming information and support.

We never sell your information to third parties and do not transfer it to any external organisation for marketing purposes.

acc67 applies industry-standard technology and practices to protect your personal and financial information. The key components of our security infrastructure are described below:

3.1 SSL Encryption

All data transfers on the acc67 website are secured through SSL (Secure Socket Layer) encryption technology. This ensures that no one can intercept or read the information exchanged between your browser and our servers.

3.2 Data Storage Security

Your sensitive information is stored in encrypted form on secured servers. Passwords are never stored in plain text — strong hashing algorithms are always used.

3.3 Access Control

Among acc67's staff, only authorised personnel can access user data, and only the minimum amount of information necessary for providing the service is made available to them. All access is logged and regularly audited.

3.4 Fraud Prevention Measures

If suspicious activity is detected on an account, our automated system raises an alert and, if necessary, temporarily secures the account. In such situations, we will contact you directly.

acc67 may share information with third parties only in very limited cases and under strict conditions:

4.1 Payment Processors

bKash, Nagad, Rocket, Upay, and bank transfer services receive the minimum information necessary to complete transactions. These organisations have their own privacy policies and operate under data-protection agreements with acc67.

4.2 Legal Requirements

We may be legally obligated to provide relevant information in response to a valid order or request from a competent court or authority. In such cases, we provide only the information that is strictly required.

4.3 Technology Service Providers

Gaming software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and other providers may receive technical information necessary for operating their games. However, this information is not personally identifiable.

Except as described above, acc67 does not share your information with any advertisers, data brokers, or marketing organisations.

acc67 retains your information for as long as it is needed to provide the service or to meet legal obligations. Information is retained according to the following policies:

• Active account data: for the entire duration the account remains active.
• Financial transaction records: for at least five years from the date the relevant transaction was completed.
• After account closure: relevant information may be retained for a defined period as required by law.
• Upon withdrawal of marketing consent: marketing communication data is removed from processing immediately.

Once the defined retention period ends, data is securely deleted or anonymised in a way that makes it no longer possible to identify you.

acc67 believes you should have full control over your own information. To that end, we provide you with the following rights:

6.1 Right to Access Information

You may request at any time what information acc67 holds about you. We will provide a detailed report within a set timeframe.

6.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you can have it corrected through the acc67 support team. Keeping your information accurate is important for the security of your account.

6.3 Right to Delete Information

In certain specific circumstances, you may request that your personal information be deleted. Please note, however, that financial transaction records and information subject to legal obligations may not be eligible for deletion.

6.4 Right to Withdraw Marketing Consent

If you do not wish to receive promotional emails or messages, let our support team know at any time. We will update your preferences immediately.

6.5 Right to Lodge a Complaint

If you have any concerns about how your information is handled, contact the acc67 support team first. We will take your complaint seriously and do our best to provide an appropriate resolution.

acc67 strictly provides services only to users aged 21 and above. We do not knowingly collect information from any minor.

Age is verified during the registration process. If we have reason to believe that an account holder is under 21, that account will be closed immediately and the associated information will be securely deleted. If a parent or guardian believes their child is using acc67, please contact us right away.

acc67 operates primarily to serve users in Bangladesh. Some technical components of the service — such as server infrastructure or gaming software — may be located in other countries.

Regardless of where data is processed, acc67 ensures that the standard of data protection is equivalent to what is described in this privacy policy. For international data transfers, we maintain the necessary contractual safeguards.

The acc67 website may sometimes contain references to other services — such as payment gateways or game provider portals. These external services have their own privacy policies and are outside acc67's control.

acc67 is not responsible for the data collection practices of other websites. We recommend reading the privacy policy of any external service before using it.

acc67 reserves the right to review and update this privacy policy as needed. For any significant changes, we will:

• Update the "Last updated" date on this page.
• Notify registered users of notable changes by email.
• Draw your attention to important updates when you log in to the site.

If you continue using acc67 after changes are made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

Any disputes or claims relating to this privacy policy will be governed by the applicable law and acc67's terms and conditions. We are always committed to resolving any issues amicably through direct discussion with our users.

For legal information, please also read our Terms and Conditions and Responsible Gaming page.